Customer Care

How to Purchase

Shipping

Returns

Shipping Procedure

Shipping Rates & Regions

INT'L / INTERNATIONAL/ USD - US Dollar $
Destination Flat Rate Purchase $99 or more Transit Time
Canada $20 FREE SHIPPING 3-5 business days
USA $20 FREE SHIPPING 3-5 business days
Europe $20 FREE SHIPPING 3-5 business days
Australia and New Zealand $20 FREE SHIPPING 3-5 business days
Other International $20 FREE SHIPPING 3-7 business days
ASIA / USD - US Dollar $
Destination Flat Rate Purchase $99 or more Transit Time
Indonesia $15 FREE SHIPPING 3-5 business days
Malaysia $15 FREE SHIPPING 3-5 business days
Philippines $15 FREE SHIPPING 3-5 business days
Singapore $15 FREE SHIPPING 3-5 business days
Thailand $15 FREE SHIPPING 3-5 business days
Vietnam $15 FREE SHIPPING 3-5 business days
Other Asia Pacific $20 FREE SHIPPING 3-7 business days
JP / JAPAN / JPY – Japanese Yen ¥
Destination Flat Rate Purchase ¥8,000 or more Transit Time
Japan ¥2,000 JPY FREE SHIPPING 5-10 business days
KR / SOUTH KOREA / KRW - South Korea Won ₩
Destination Flat Rate Purchase ₩80,000 or more Transit Time
Korea ₩20,000 KRW FREE SHIPPING 3-4 business days
CN / CHINA / CNY - Chinese Yuan RMB ¥
Destination Always Free Shipping Transit Time
China FREE SHIPPING 1-3 business days
HK / HONG KONG & MACAU / HKD - Hong Kong Dollar $
Destination Always Free Shipping Transit Time
Hong Kong FREE SHIPPING 2-3 business days
Macau FREE SHIPPING 2-3 business days
TW / TAIWAN / TWD - Taiwan New Dollar $
Destination Always Free Shipping Transit Time
Taiwan FREE SHIPPING 2-3 business days

PROCESSING TIME

Orders are processed and shipped Monday – Friday from our warehouse in Shanghai, China. Orders placed on holidays or weekends will begin processing the next business day. Orders are processed and shipped in 1-3 business days. If items in your order are out of stock or delayed for shipping we will notify you by e-mail.

TRANSIT TIME

Transit time refers to the time it takes from when the package is shipped to reaching its destination. Please refer to corresponding transit time in charts below.

ORDER STATUS

To check on the status of your order, email info@aumnie.com. Please include your order number, courier number and billing information. Your order number will be given to you upon completion of purchase. A courier number will be given to you via email once your order ships.

ADDITIONAL

Free Shipping does not apply to Exchanges & Returns. Free shipping offer only applies to shipping within designated regions. Duties and taxes may be levied by shipping company upon delivery. We are required by international law to disclose the full value of all shipping contents. Processing and transit times are approximate. Flate rate is approximate based on the current exchange rate of your chosen currency. Shipping is subject to availability. We do not ship to APO/FPO addresses.